Privacy Policy

This Privacy Policy explains how Capture Moments processes personal data in connection with its website and photography services for small brands.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may process identification and contact details, project and booking information, communication content, payment-related records, image selection preferences, shot lists, delivery details, and technical data such as device and usage information. Where needed for the service, we also process product-related reference materials and notes provided by clients.

The categories collected depend on the inquiry, booking, and delivery steps used.
02

Data Sources

We collect personal data when you submit an inquiry, request a quote, arrange a planning call, share reference materials or shot lists, confirm a booking, review proofs, or receive files through the private delivery gallery. We may also receive limited technical data from the website and from payment or communication tools used to complete the service.

Most data comes directly from clients or is created during service handling.
03

Cookie Types

The site may use strictly necessary cookies for core operation, functional cookies to remember preferences, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and technical design.

Cookie use is limited to standard website functions and basic measurement where enabled.
04

Cookie Controls

You may manage cookies through your browser settings and, where available, through any cookie controls shown on the site. Disabling some cookies may affect form submission, session continuity, or other site functions that support booking and delivery.

Browser settings can be used to limit non-essential cookies.
GDPR

Regulation

GDPR Overview

Capture Moments acts as a data controller for personal data processed through the website and related photography services. We rely on lawful bases such as performance of a contract, steps taken before entering into a contract, legal obligations, and our legitimate interests in operating, securing, and improving the service.

Where the GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in relevant cases, other individuals whose data is handled in the EU context.
This section is intended for GDPR-covered processing activities.

GDPR-aware data handling

GDPR Rights

Where GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing is based on consent. If a request concerns data needed for booking, delivery, or legal compliance, we may retain the minimum information required to complete those purposes or meet legal duties.

GDPR rights are available subject to the conditions and limits set by law.
Privacy Contact

Contact Details

Email contact
Telephone
+39 312 429 8454
Postal address
Via San Lazzaro 23, 19020 Brugnato
Privacy contact

Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, limit certain processing, object to processing based on legitimate interests, and obtain a copy of data you provided. These rights do not apply in every case and may be limited by legal or operational requirements.

Available rights may vary according to the legal basis and the type of data involved.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the request before responding.

Requests are handled after we verify identity and scope.

We keep personal data only for as long as needed for inquiry handling, project administration, delivery, accounting, legal compliance, or dispute management. When data is no longer required, it is deleted, anonymized, or archived in a limited form where retention is necessary under law or for legitimate business records.

Retention depends on the purpose for which the data was collected.

If we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The version in force is the one published at the time of your visit or interaction, unless a later notice states otherwise.

We review this policy when our processing practices or legal obligations change.

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange planning calls, manage bookings, produce and edit images, provide proof galleries and file delivery, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to diagnose problems and improve site performance.

Processing is limited to the operational needs of the studio and website.

Service Partners

We may share personal data with payment processors, hosting and website support providers, communication tools, file delivery services, and other operational partners that help us run the business. These parties act under instructions or contractual terms intended to limit use of the data to the relevant service purpose.

Service providers receive only the information needed for their role.